Why offline analytics?

At TrackIn we have developed a powerful tool to measure customers’ behavior in physical spaces the same way their behavior is measured on an online environment such as a website or an e-commerce platform. Nowadays, customers’ journey that lead to a purchase is dynamic and goes through different channels along online and offline touch points. It has been proved that a true omnichannel strategy can only work if all of those touch points are connected and monitored.

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    TrackIn is an all-in-one customer analytics SaaS for physical stores to generate actionable insights to better understand your customers
    and increase revenue.

    We do this by using our clients’ existing CCTV network, providing big savings on hardware
    and installation costs, whilst ensuring real time, anonymised and GDPR compliant data.

    Trackin is GDPR compliant by design

    We have worked closely with the ICO to build a 100% compliant service following specific guidelines for new technologies for commercial use in the UK and the EU.

    For further information, please read our GDPR policy.

    ** We also provide one-time packages for pop-up stores, fairs, conventions, events, etc.

    Industries that
    TrackIn technology
    can work with:

    Our cutting-edge technology can be implemented across various industries and sectors ranging from retail all the way to airports.

    Offline analytics can benefit different businesses with a wide range of objectives such as optimization of physical spaces layout, staff efficiency when interacting with clients, insights on behavior, footfall, session duration, and can help enhance customer experience.

    We help you measure the effectiveness and success of your activities during short periods of time of your choice.

    How to start with your TrackIn services

    Set client's goals
    and requirements

    We chat with the client to understand the goals they have in mind for their physical space.

    In-person assesment at the store

    We visit client’s store to asses:

    • Number of cameras. and the requirements differ agreement.

    • Store layout and distribution.

    • Type of CCTV system.

    • Cameras resolution.

    Tailored proposal
    and quote

    As development scales and requirements differ from client to client we provide a personalised quote based on cameras and the areas client would like to monitor.

    Contract signing
    and installation

    We sign a commercial
    agreement.

    • Installation takes place.

    • Service starts running.

    • Client can start visualising
    all data in their dedicated
    dashboard.

    Pricing

    • We have a monthly subscription model. You can monitor as many store/locations as you need by purchasing individual subscription for each store/location.
    • Data reports, graphs and heat maps are accessible through each brand’s dedicated dashboard, where you can view the data of all the store/locations, you are monitoring with TrackIn Video Analytics. The dashboard allows multiple users and a super admin can choose how many locations the other users have access to.

    We charge by number of cameras you have at your store/location.

    Up to 5 cameras

    £ 1,199

    +VAT/MONTH

    Installation (only in South England and London)
    Hardware
    Software: access to the dedicated admin panel for each retail brand to view and download data reports for all the stores they have signed up with us; the panel can host as many users as necessary by brand and will display all the monitored stores within that brand
    On-boarding: platform initial training
    Technical customer support.

    Up to 10 cameras

    £ 1,918.40

    +VAT/MONTH

    Installation (only in South England and London)

    Hardware

    Software: access to the dedicated admin panel for each retail brand to view and download data reports for all the stores they have signed up with us; the panel can host as many users as necessary by brand and will display all the monitored stores within that brand

    On-boarding: platform initial training

    Technical customer support (always on-going), the hardware, the software, maintenance and upgrades. Additionally, clients will be given access to FAQs, welcome guides, and video tutorials on how to use the data offered and how to use the software platform.

    Up to 16 cameras

    £ 2,697.75

    +VAT/MONTH

    Installation (only in South England and London)

    Hardware

    Software: access to the dedicated admin panel for each retail brand to view and download data reports for all the stores they have signed up with us; the panel can host as many users as necessary by brand and will display all the monitored stores within that brand

    On-boarding: platform initial training

    Technical customer support (always on-going), the hardware, the software, maintenance and upgrades.

    Additionally, clients will be given access to FAQs, welcome guides, and video tutorials on how to use the data offered and how to use the software platform.

    16+ & up to 40 cameras

    £ 6,714.40

    +VAT/MONTH

    Installation (only in South England and London)

    Hardware

    Software: access to the dedicated admin panel to view and download data reports for all the stores they have signed up with us; the panel can host as many users as necessary by brand and will display all the monitored stores within that brand

    On-boarding: platform initial training

    Technical customer support 

    Get it touch

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      Video analytics for
      physical spaces.

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